AOL apologizes for release of user search data

by admin August 7, 2006 at 1:35 pm

AOL apologized on Monday for releasing search-log data on subscribers that had been intended for use with AOL’s newly launched research site.

The randomly selected data, which focused on 658,000 subscribers and posted 10 days ago, was among the tools intended for use on the recently launched AOL Research site, according to reports on various blog sites. But the Internet giant has since removed the search logs from public view.

“This was a screw up, and we’re angry and upset about it. It was an innocent enough attempt to reach out to the academic community with new research tools, but it was obviously not appropriately vetted, and if it had been, it would have been stopped in an instant,” AOL, a unit of Time Warner, said in a statement. “Although there was no personally-identifiable data linked to these accounts, we’re absolutely not defending this. It was a mistake, and we apologize. We’ve launched an internal investigation into what happened, and we are taking steps to ensure that this type of thing never happens again.”

Full story: CNET News.com