Symantec Offers Compensation for Bad Software Update

Written on June 25, 2007 – 2:28 pm | by GoogleBot |

A month after Symantec knocked out 50,000 Chinese PCs with bad software, the company is offering compensation.

More than a month after Symantec Corp. knocked out 50,000 Chinese PCs with a bad software update, the company is ready to offer compensation. But Chinese users eligible for the offer have to act fast; it’s only good for a couple of weeks.

Symantec’s problems in China began on May 18, when it released a bad software update that caused its Norton antivirus software to wrongly identify two system files in the Simplified Chinese version of Windows XP as malware and quarantine them. That mistake, which Symantec blamed on “an automated process,” left tens of thousands of PCs crippled and Internet bulletin boards full of angry posts.

Full story: pcworld.com

Post a Comment

Comment spam protected by SpamBam

About this site

Welcome to Techbeta. Techbeta is a site focussed on tech news, and freeware/open source software for Windows, Mac OS X, Pocket PC and Linux. More

Want to subscribe?

 Subscribe in a reader Or, subscribe via email:
Enter your email address:  
Find entries :