Microsoft announces free tech support for licensees

In bid to avoid EC’s multimillion dollar displeasure…

Microsoft said on Wednesday it is taking new voluntary actions to comply with European Commission sanctions, as it seeks to avoid fines of up to $2.43m daily.

The EC found two years ago that Microsoft used its dominant position with the Windows operating system to damage rival makers of server software used to run printers, password sign-ins and file access for small work groups.

The Commission said Microsoft never complied with sanctions designed to put competitive makers of work group servers on a level playing-field and opened proceedings to fine the software behemoth.

In its latest statement, the company said on Wednesday it would provide free, unlimited technical support to companies that license its protocols for work-group servers.

Microsoft said in a statement: “In addition to unlimited technical support, Microsoft is further augmenting the program by offering on-site assistance to licensees.”

Full story: silicon.com