BlackBerry Messenger goes down in Americas

by admin September 17, 2011 at 2:50 pm

Research In Motion’s BlackBerry Messenger service was disrupted by an apparent service outage, adding a further headache as the company reels from a dismal earnings report.

The messaging service, popularly known as BBM, has proved a strong selling point as RIM expands beyond its corporate base to a younger audience and into emerging markets.

The Canadian company said via Twitter that it was aware of some customers in Canada and Latin America reporting issues with the service. Support teams were investigating, it said.

A Reuters correspondent in Bogota received this text message from Colombian operator Comcel: “Esteemed user, BlackBerry informs us that the chat service is unstable at the international level. We will advise you when it has been re-established.”

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