eBay Announces Ban on Seller Negative Feedback
eBay has announced last week changes in its feedback system, more precisely the banning of negative feedback by sellers on buyers. The company argued that this measure was taken to prevent buyers from being the subject of retaliation from sellers after they rated negatively a certain seller following an eBay transaction.
“The No. 1 reason buyers cited for decreasing or ceasing their activity on eBay was negative unwarranted retaliatory feedback they received from sellers,” said eBay spokesman Usher Lieberman. “There has been a four-fold increase in this over the last several years. It’s cited as a bigger problem than even not receiving shipment.”
Full story: efluxmedia.com