EU cracks down on ring-tone swindles
‘Free’ mobile phone services under scrutiny
The EU Consumer Affairs Commissioner has criticised hundreds of websites for hiding the true cost of downloads and failing to tell customers they were signing up for subscriptions.
Meglena Kuneva said that the crackdown on online sellers of mobile phone ring-tones will focus on 80 per cent of 558 EU-wide websites investigated for employing suspicious business practices.
“Far too many people are falling victim to costly surprises from mysterious charges, fees and ring-tone subscriptions that they learn about for the first time when they see their mobile phone bill,” she said.
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