Google introduces phone services
Google has strengthened its mobile services with the debut of a service called Voice that could be a challenge to Skype and other phone firms.
It lets customers make cheap international calls and gives them a speech-to-text feature for voicemail.
The services are available thanks to Google’s acquisition of phone firm GrandCentral which gives users a lifelong universal phone number.
“This could be big. Google is seen as disruptive,” said analyst Jon Arnold.
“They are a wild card in telecoms and wireless but this is Google and they are very smart at what they do.
“The core of Google’s business is search and for a long time the industry was concerned about the GrandCentral acquisition. What was the fit? What was the motivation? It will be interesting to see where they ultimately go with this,” said Mr Arnold, principal of analyst firm J Arnold & Associates.
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