Hello, this is Google, your operator, speaking

by admin November 29, 2005 at 9:00 am

Google has begun testing a new click-to-call service that lets people speak with advertisers on its search results page without having to pick up the phone and dial.

A Web surfer can click a phone icon adjacent to an ad, enter his or her own phone number and then click a “connect for free” button. Google’s service calls the advertiser’s phone number and when the Web surfer picks up the receiver on his phone, he or she hears ringing as the call to the advertiser is connected, according to a Google Click-to-Call frequently-asked-questions page.

Unlike voice over Internet Protocol, a technology that sends voice transmission over the Internet, this service appears to connect two parties over the regular phone lines. However, Google declined to provide more details, including the specifics of the technology employed.

“We won’t share your telephone number with anyone, including the advertiser,” the FAQ states. “When you’re connected with the advertiser, your number is blocked so the advertiser can’t see it. In addition, we’ll delete the number from our servers after a short period of time.”

Full article: CNET News.com