Microsoft Offers Free Apology Token for Xbox Live Downtime

by admin January 21, 2008 at 5:40 pm

Xbox Live game “Undertow” free of charge as compensation

While Microsoft’s Xbox Live online system is generally reliable, Xbox 360 gamers found throughout the holidays less than satisfactory service. Gamers widely reported problems using Xbox Live, which Microsoft said was caused by the influx of new subscribers.

“As a result of this massive increase in usage we know that some of you experienced intermittent Xbox LIVE issues over the holiday break,” said Marc Whitten, general manager for Xbox Live, earlier this month. “While the service was not completely off-line at any given time, we are disappointed in our performance.”

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