Microsoft offers free support for Vista SP1

by admin March 25, 2008 at 1:13 pm

Microsoft has taken the unusual step of offering free support for installation issues with Vista Service Pack 1, raising further doubts over the reliability of the patch.

Last week we reported how several users had encountered serious problems with SP1, including machines that refused to reboot, botched installations and ongoing driver support issues.

Now it emerges that Microsoft is offering all users “unlimited installation and compatibility support” for SP1 free of charge until next March. Microsoft normally only offers free support to customers who’ve bought retail versions of its software.

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