PayPal glitch causes duplicate account withdrawals

by admin September 24, 2005 at 3:03 pm

Company battling to fix the problem as money flies back and forth…

PayPal is battling to fix a glitch that has been causing duplicate debit card withdrawals and deposits on some customer accounts since the beginning of September.

The problem first surfaced on 6 September when some PayPal customers noticed duplicate withdrawals from their debit cards that sent their accounts into the red. Two weeks later more PayPal customers then also reported duplicate withdrawals and deposits into their accounts.

PayPal is blaming the duplicate withdrawals on a third-party processing error with some PIN-based transactions.

eBay discussion forums have been inundated by angry customers who are unable to tell what their actual PayPal account balance should be. They are claiming they can’t access their funds because the accounts have gone into the red.

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