VoIP – open season for hackers
7 out of 10 calls vulnerable to attack
Sensitive data sent using VoIP is vulnerable to attack because call centres are failing to secure their networks robustly enough, according to new research.
Customers’ private details could be easily hacked into using the wiretapping method with a staggering 7 out of 10 calls open to attack, said security company Scanit, which audited data transfer at various busy call centres and service providers.
It found lax security for networks at call centres which deal with thousands of calls from around the world and was able to pick up data that included tone-dial PIN numbers used to access phone banking services.
Research also revealed that many companies were left vulnerable to attack because of common-held assumptions that security measures had already been put in place by VoIP vendors on the network.
Full story: The Register